Privacy Policy

This Site and related Services are provided by The Artist Hub Ltd, with registered office at Sherwood House, 41 Queens Road, Farnborough, Hants, GU14 6JP, UK and registered in England and Wales under Company Number: 10853546.

By using The Artist Hub’s Site(s) and Services, you agree to the terms and conditions below and our ‘Site Terms and Conditions’, which are subject to change from time to time.

Definitions:

“Agent” is a third party who has registered themselves as a person, firm, company or organisation using our Site(s) in their search for reviewing and/or signing Artists

“Artist” means a person who has registered themselves on our Site(s) as a formally trained actor

“Content” means the information and other material or applications within our Site(s)

“Services” means services provided by The Artist Hub Ltd that may be made available by us from time to time

“Sign”, “Signed”, “Signing” means an Agent or third-party has contacted an Artist and notified the Artist in writing or email that the Artist has been registered on an Agent’s books or register

“Site”, “Site(s)” means the sites located at www.theartisthub.pro

“You”, “you”, “Your”, “your” means you the person, firm, company or organisation browsing and/or using the Site(s)

“Us”, “us”, “We”, “we”, “Our”, “our” means The Artist Hub Ltd

 

EU General Data Protection Regulation 2016/679 (GDPR)

The Artist Hub Ltd is committed to protecting the privacy of its Artists, Agents and users. This privacy policy explains where and why we collect personal information and is intended to inform you on how we plan to utilize it. All your personal information will be held and used in accordance with the EU General Data Protection Regulation 2016/679 (GDPR).

This Privacy Policy sets out the type of information we collect, what it is used for and the rights you have in relation to this information. By using this Site(s) and registering for any of our Services, you accept the terms of this Privacy Policy.

This Privacy Policy should be read in conjunction with the ‘Site Terms and Conditions’ as well as the ‘Terms and Conditions for Registered Artists’ or ‘Terms and Conditions for Agents’. Your continued access and use of this Site(s) will mean that you agree to our current Privacy Policy.

 

Information on this Site

Whilst we make every effort to ensure that the information on our Site(s) is accurate and complete, most of the information is supplied to us by you or third parties and we are not able to check the accuracy, validity or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our Site(s) or any liability in respect of information on the Site(s) supplied by you, any other website user or any person.

 

What Personal Information do we collect?

The Artist Hub will collect personal information from you when you register or otherwise use our Site(s). We may also collect information from you if you access or use our Site(s) other features or in communicating directly with us. We may process data including all the personal information provided by you when registering, completing or updating your registration, forms, details or profile and when using our Site(s). We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

Please note that you should never include any personal data on your profile that you would wish to remain private.

 

Information Submitted by You

We will use information supplied by you (including, without limitation, sensitive personal data) to aid the promotion, reviewing and Signing of Artists and associated administrative functions made through this Site(s). This involves us among other things, processing and storing information (including, without limitation, sensitive personal data) and passing or making available online such information to prospective Agents (or third parties assisting them in their reviewing and Signing process). We may use third parties to help process your information as part of the reviewing and Signing process. We may collect and aggregate information with selected third parties. You consent to us using information provided by you (including, without limitation, sensitive personal data) in each of these ways.

We will process any data which you provide in completing online registration or application forms and any further forms, assessments or personal details, which you complete or provide to us when using the Site(s) in accordance with UK data protection legislation.

Transfer outside of the EEA: Personal information comprising your details may be accessed through the Site(s) by third parties outside the European Economic Area (“EEA”). This could happen for instance if an Agent reviews your details where the Agent is based outside the EEA or if any of our servers are based outside the EEA. By registering and using the Site(s), you consent to this transfer.

If you have provided us with personal information, it is your responsibility to ensure that it is correct and up to date. This will enable us to provide you with the best service. Please contact us as soon as possible if you believe that any information we are holding on you is incorrect or incomplete, at: info@theartisthub.pro

 

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing communications, you may opt out at a later date. You have a right at any time to stop us contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us at: unsubscribe@theartisthub.pro

 

Your Choices

You have the right to access the personal information which you have provided and which we hold about you and to have errors corrected. You may check the personal information we have about you by contacting us at the address below. However, please note that no information can be released by us until your identification has been verified.

If you wish to change your mind about us using your personal information for direct marketing purposes by us, please email us at unsubscribe@theartisthub.pro.

 

Your Payment Information

We will retain payment details briefly (the duration of time it takes to complete each transaction) whilst your subscriptions and purchases are made online. Payment card details are not stored on our servers beyond this.

Our secure socket layer software (SSL) is the industry standard for secure commerce transactions. It encrypts personal information including credit card numbers, names and addresses. This encryption has the objective of ensuring that nothing can be read as it travels over the internet to our chosen payment services provider (www.stripe.com) for processing.

If you experience any payment problems when paying for your order via our Site(s), we advise you to resubmit your payment details. If your payment still fails, please contact your card issuer to ensure there are no problems with your account before contacting us.

 

Data Protection

The Artist Hub regards the lawful and correct treatment of your personal information by us as very important to our business. To this end we fully endorse and adhere to data protection law in the United Kingdom. As your Data Controller, we have notified our activities to the Office of the Information Commissioner as required under the Data Protection Act 1998, and can be found in the Data Protection Public Register.

If you are being Signed by an Agent or by a third-party, please note that your Agent or third-party may also act as your Data Controller, and additionally for any third party tools that your Agent or third-party may employ to administer your data. It is your responsibility to ensure that your Agent or third-party only processes your personal data in accordance with your wishes.

 

Other Website Links

Our Site(s) may contain links to other websites. However, once you have used these links to leave our Site(s), you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

 

Website Analytics

An IP address is a number which is automatically assigned to your computer whenever you access the internet. When you access our Site(s) we will log your IP address. We generally only use IP addresses to analyse trends, administer our Site(s), track general movements and gather broad demographic information for aggregate use, or where investigating possible criminal activity. However, we do link IP addresses to other information which could identify the user, for instance when assessing applications from new, re-joining and renewing members. They will also be used to ascertain where a member may be attempting to seek or misuse the ordering process, where applicable.

 

Cookies

Cookies are pieces of information that is stored on your computer’s hard drive by your web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website. For further details, please read our ‘Cookie Policy’.

 

Contact Details for Queries and Requests

If you have any queries about the way that your data is used by us, or would like to remove your details from our records, then please contact our Data Manager at:

Data Manager

The Artist Hub Ltd

ICO Data Protection registration reference: A8238160

info@theartisthub.pro

 

Privacy Policy Changes

Our Privacy Policy is under regular review and may be changed by us at any time.

Last updated 22nd May 2018